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  1. Products›
  2. iCAFFE

Smart Freight Forwarding & Customs Clearance Software by Hans Infomatic

Digitize your logistics operations with iCAFFE a unified platform to manage freight forwarding, customs, and documentation with real-time visibility and automation.

Request a DemoExplore iCAFFE Features

Feature Stack Overview

End-to-End Freight Forwarding Automation

Automate your freight operations — from booking and documentation to shipment tracking and delivery — all in one unified platform.

Shipment boxes

Smart Customs Clearance Module

Seamlessly manage import/export declarations, ICEGATE filing, and DGFT compliance with zero manual intervention

Customs documents

Real-Time Shipment Tracking

Monitor every shipment with live status updates and instant notifications to ensure total supply chain visibility.

Team

Centralized Dashboard for Operations

Access all freight forwarding, billing, and customs processes through a single, user-friendly dashboard — designed for speed and accuracy.

Calculator

Advanced Reporting & Analytics

Generate instant MIS reports, performance insights, and predictive analytics to make informed logistics decisions.

Advanced Reporting & Analytics

Secure, Cloud-Based Access

Work from anywhere, anytime — iCAFFE’s cloud-enabled system ensures data safety, scalability, and smooth collaboration across teams.

Secure, Cloud-Based Access

Paperless Documentation Workflow

Reduce manual paperwork with digital invoices, e-AWBs, e-DOs, and secure document sharing across stakeholders.

Paperless Documentation Workflow

Multi-Stakeholder Integration

Connect freight forwarders, CHAs, exporters, importers, and carriers on one platform for seamless coordination and faster cargo flow.

Multi-Stakeholder Integration

Who is iCAFFE For?

Smart Freight Forwarding & Customs Clearance Software by Hans Infomatic: iCAFFE is designed for every stakeholder in the logistics and international trade ecosystem who wants to digitize, automate, and accelerate cargo operations.

Freight Forwarder

Simplify and automate your freight management from booking to delivery.

  • Manage multiple shipments, generate e-documents, and track consignments in real time.
  • Reduce errors and save time with centralized control of all freight forwarding activities.

Freight Forwarder

Simplify and automate your freight management from booking to delivery.

  • Manage multiple shipments, generate e-documents, and track consignments in real time.
  • Reduce errors and save time with centralized control of all freight forwarding activities.
Learn more

Customs House Agents (CHAs)

Empower your CHA operations with automated customs filing and digital documentation.

  • File import/export declarations directly through integrated ICEGATE & DGFT modules.
  • Cut clearance time by up to 40% with error-free, paperless workflows.
Learn more

Logistics Service Providers (LSPs)

Enhance collaboration between shippers, carriers, and agents through a single connected platform.

  • Get instant status updates and reduce communication delays.
  • Handle air, sea, and land freight operations efficiently.
Learn more

Exporters & Importers

Ensure your international shipments are compliant, timely, and traceable.

  • iCAFFE helps exporters and importers manage documentation, customs duties, and shipment visibility all in one place.
Learn more

Supply Chain Managers & Enterprises

Gain total control over your logistics workflow with analytics and real-time insights.

  • Make data-driven decisions and monitor performance from a unified dashboard.
Learn more

Feature Highlight

Experience the Power of a Unified Dashboard

Real-Time Cargo Tracking

Stay updated on shipment movements and receive instant alerts for faster response times.

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Real-Time Tracking

Key Benefits of iCAFFE

The Smart Freight Forwarding & Customs Clearance Software by Hans Infomatic

  • Faster Freight Forwarding Operations:

    Automate booking, documentation, and shipment tracking to reduce operational time by up to 40%.

  • Seamless Customs Clearance Process:

    Simplify CHA operations with integrated modules for import/export documentation and customs filing.

  • 70% Reduction in Manual Errors:

    Automated workflows minimize human errors in data entry and documentation.

  • Lower Operational Costs:

    Save up to 30% on logistics expenses with automation, e-documents, and faster clearance cycles.

  • Secure & Compliant Data Handling:

    iCAFFE ensures compliance with DGFT, ICEGATE, and global customs standards for secure transactions.

  • Insightful Analytics & Reporting:

    Generate instant MIS reports and business intelligence insights to improve decision-making.

  • Scalable and Cloud-Based System:

    Built to grow with your business like accessible anywhere, anytime for global logistics operations.

iCAFFE dashboard

Voices from the Field

From warehouse teams to customs managers, see how real users are solving real problems with Hans every day.

I have worked with many IT companies in the past, but Hans Infomatic Pvt. Ltd stands out for their exceptional service and expertise. They truly care about their clients and always go the extra mile to ensure satisfaction.

Gyanendra Dev
Admin Manager
Committed Cargo

Hans Infomatic’s iCaffe is the ideal solution for the DSV’s Customs Entry preparation, filling and record management requirements. With the iCaffe software implementation at all the branches across India, we have been able to support our clientele with the most efficient solution towards managing Customs Brokerage documentation requirements as per ICEGATE System. The constant changes by Customs and GST team are regularly updated by the back end team of Hans Infomatics, this helps us to stay updated at all times for the changes to be effected immediately upon implementation. The team is very helpful and approachable at all times. Downtime is very minimal and the servers are managed efficiently. Kudos to the iCaffe development team to also integrate the other requirements like ewaybill etc.

Tushar Deshmukh
Senior Director, Custom Brokerage & FTWZ (ISC)
DSV

I am delighted to share my experience with yours Hans Online Application that we are using for our business needs. The portal has provided our Organisation with an exceptional service and has helped us to streamline data entry process and submission of jobs to Icegate by saving time and energy. The user-friendly interface of the application made it easy for us to navigate and upload our data. The process is seamless, and we are able to provide the reports to our Clients without any hassle. The Hans team is highly professional and courteous. They promptly responded to our queries and make sure that all our requirements are fulfilled. The experience is exceptional. Thank you to your team for the fantastic service.

Sanjay Hanslas
Director
Zion Cargo Express Pvt. Ltd

Working with our IT Partner, Hans Infomatic Pvt. Ltd., is a great experience. Their support team is quite knowledgeable about the logistics trade, well trained, responsive, and helped us achieve our goals with consistency and time management. I would definitely recommend you to have a look into it!

Satnam Sodhi
Director
Amrit Seair Express Pvt. Ltd

Integrate Everything That Moves

Hans APIs let you connect data across operations, bookings, billing, cargo, HR, and compliance in real time.

Integration

Frequently Asked Questions

Based on the product's focus on ERP for freight operations, customs compliance, and ICEGATE integration, these FAQs are designed to address common user queries for freight forwarders and customs brokers, enhancing SEO for terms like "customs clearance software India" and improving UX with schema markup.

iCAFFE is a comprehensive ERP solution from Hans Infomatic that digitizes freight operations, including automated documentation, compliance, visibility, and integrated billing. It's ideal for freight forwarders, customs brokers, and logistics providers handling air, sea, and land cargo across India and globally.

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  • ✔End-to-end cargo visibility: Air, sea, land, and customs in one system.
  • ✔Built for compliance: Ready for IATA, ICEGATE, and global e-freight standards.
  • ✔Proven scale: Powering leading airlines, ports, and logistics providers.
  • ✔24/7 support: India expertise with a global outlook.

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Hans Infomatic

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2nd Floor, D-105, Sector 63,
D Block, Sector 63, Noida,
Uttar Pradesh 201309

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+91 96675 99559+91-120-4514302+91-120-4514303+91-120-4514308+91-120-4514310
✉️sales@hansinfomatic.com

Product

Flagship Products
  • iCAFFE
  • AMS (Advance Manifest System)
  • E‑Annex Ultra
Airline & Airport Ops
  • WiseCargo
  • WiseDO
  • WiseHandling
  • BagTrack
Enterprise Tools
  • WiseDox
  • WiseHRMS
  • CRM Expert
  • Visitor Management System
Warehousing & Fleet
  • WiseStox
  • WiseFleet
Cargo Community
  • WiseCCS (Cargo Community System)
  • WiseGSA

Industries

  • Air, Sea & Land Terminal Handling
  • Cargo Community System (CCS)
  • Digital Cargo & Customs Broker System
  • Digital Documentation
  • Human Resource
  • Transportation
  • Warehousing

Company

  • About Us
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